Northants Childminding Association workshop feedback

With thanks to the team from NCA for being such a great team to work with, and for a very enjoyable and productive workshop on Friday when we facilitated a session on 'Working with people' looking at a range of communication and negotiation skills.

This is the second workshop of this type which we've run recently in supporting people working in service delivery to brush up on their inter-personal skills and in particular developing techniques to deal with difficult situations in a positive way.

For details of these workshops just email admin@charitytraining.com