How to start thinking about quality in your organisation

A lot has been written about quality management issues in the voluntary sector, and it can be difficult just knowing where to start. That’s why we have produced a new training resource pack ‘An introduction to quality management in the voluntary sector’ that will be of practical value to small or medium sized charities as well as voluntary and community groups.

This is what is included in the pack –

a). 70 page + workbook ‘Quality Management in the Voluntary Sector’ including Introduction to Total Quality Management; Management of quality; Systematic approaches to quality in the voluntary sector; Managing Quality audit.

b). DVD of extracts from one of our BTEC quality management workshopsCopies of the Powerpoint presentation used in the BTEC quality management workshop as well as a Word version of the workbook.

c). Activity sheet for you to use to start planning how to get thinking about quality in your organisation.

‘An introduction to quality management in the voluntary sector’ training resource pack is available exclusively from charitytraining.com. Price: £30.00 + VAT (£35.25) including post and packing. For details admin@charitytraining.com